PRIVACY POLICY

SECTION 1 -  OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION
 

  • User privacy and data protection are human rights

  • We have a duty of care to the people within our data

  • Data is a liability, it should only be collected and processed when absolutely necessary

  • We loathe spam as much as you do!

  • We will never sell, rent or otherwise distribute or make public your personal information.

 

SECTION 2 - RELEVANT LEGISLATION

 

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

 

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well.


 

SECTION 3 - WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW?

 

We receive, collect and store any information you enter on our website or provide us in any other way. This website collects and uses personal information for the following reasons:

 

Site visitation tracking

When you browse our site, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

Although data such as your geographical location, device, internet browser and operating system is recorded, none of this information personally identifies you to us.

 

Product purchase

When you purchase something on this website, as part of the buying and selling process, we may collect personal information such as your name, address, email address and payment details (including credit card information). For more information on payments please refer to section 7.

 

Email marketing

With your permission, we may send you periodic newsletter-style emails about new content, new products, promotions and other industry updates. We may use third party services who provide us with email marketing services. You can unsubscribe anytime using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

 

SECTION 4 – WHY DO WE COLLECT SUCH PERSONAL INFORMATION? 

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate our services;

  • To provide our users with ongoing customer assistance and technical support;

  • To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

 

SECTION 5 – CONSENT 

 

When you provide us with personal information to complete an action, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to us collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@steadycross.com

 

SECTION 6 – DISCLOSURE

 

We may disclose your personal information if we are required to by law to do so or if you violate our Terms of Service.

 

SECTION 7 – HOW DO WE STORE, USE, SHARE AND DISCLOSE OUR SITE VISITORS' PERSONAL INFORMATION? 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

Payment:

  • If you choose a direct payment gateway to complete your purchase, then Wix stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

  • All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

  • PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

  • For more insight, you may also want to read Wix’s Terms of Service http://www.wix.com/about/terms-of-use or Privacy Statement http://www.wix.com/about/privacy



All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

SECTION 8 – HOW DO WE COMMUNICATE WITH OUR SITE VISITORS? 

 

We may contact you to notify you regarding your order, to troubleshoot problems with your order, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

 

SECTION 9 – THIRD-PARTY SERVICES

 

  • Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement and data optimization services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”). 

  • Such Third Party Services may receive or otherwise have access to our visitors’ and users’ personal information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our services, and may only use it for such purposes.

  • Note that while our services may contain links to other websites or services, we are not responsible for such websites’ or services’ privacy practices, and encourage you to be aware when you leave our website and read the privacy statements of each and every website and service you visit. This Privacy Policy does not apply to such linked third-party websites and services.

  • Wix is accountable for personal data that it receives under the Privacy Shield and subsequently transfers to a third party as described in the Privacy Shield Principles. In particular, Wix remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Wix proves that it is not responsible for the event giving rise to the damage.

SECTION 10 – SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

 

  • Wix has implemented security measures designed to protect the personal information you share with us, including physical, electronic and procedural measures. Among other things the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection.

  • However – regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your personal information or any other user content you upload, publish or otherwise share with Wix or anyone else.

  • We therefore encourage you to avoid providing us with any sensitive information which you believe its disclosure could cause you substantial or irreparable harm.

 

SECTION 11 – COOKIES

 

Cookies are very small text files that are stored on your computer when you visit some websites.  We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

 

This website uses cookies.  By using this website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. Cookies are files sent by web servers to web browsers, and stored by the web browsers. The information is then sent back to the server each time the browser requests a page from the server.  This enables a web server to identify and track web browsers. There are two main kinds of cookies: session cookies and persistent cookies.  Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date.

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SECTION 12 – AGE OF CONSENT

 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 13 – CHANGES TO THIS PRIVACY POLICY 

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

If our site is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.

 

 

SECTION 14 – QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@steadycross.com

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